Award of Excellence 2010 recipient
Chancellor's Award – Emerging Leader Category
A true leader and mentor on campus, Pamela Gravestock has worked tirelessly to improve the quality of teaching across the University of Toronto. Serving as the associate director of the Centre for Teaching Support & Innovation (CTSI), she oversees a growing team of professionals providing critical support to thousands of faculty members and graduate teaching assistants across the University through workshops, courses, orientations and special events.
Described as “an organizational dynamo” by her colleagues, Ms. Gravestock is credited with dramatically improving the quality of resources and services offered to faculty, departments and divisions seeking to improve teaching and learning and expand their knowledge of innovative teaching practices. Through various committees, she has played a key role in shaping the University's policies around teaching and learning. She has also published extensively on the topic of teaching and learning issues.
Ms. Gravestock sets a very high standard for service excellence. According to colleagues, one of her great strengths is her personal understanding of the energy and dedication needed to excel as an instructor and her ability to empathize with faculty members looking to her for guidance on teaching-related matters. The amount and quality of one-on-one support she provides to instructors is truly exceptional. The advice she dispenses has won her the respect of deans, department heads, junior faculty and students alike. Leading by example, she inspires the entire CTSI team.
Ms. Gravestock is a calm, capable and trusted leader who has had an impact on the University that exceeds the requirements of her position. Her involvement in the development of the Graduate Professional Skills Program for graduate students was recognized by the 2009 U of T Stepping Up Award and she received the same award in 2006 in recognition of her work in helping to establish the Office of Teaching Advancement (the forerunner to CTSI). She has taken the initiative to participate actively in many U of T projects and was recently asked to play a leading role in the university-wide Course Evaluation Working Group, based on a research report she co-authored for the Higher Education Quality Council of Ontario. She is also currently completing her PhD in Higher Education at the Ontario Institute for Studies in Education (OISE).
Through her work and her interactions with others, Ms. Gravestock has demonstrated uncommon energy, commitment and integrity. “The University of Toronto is a better place because of her efforts and talents,” is the way one colleague puts it. Truly she is one of the University's emerging leaders.